In the lifetime of a home, damage is almost a certainty. When that happens, everyone — the insurer, the adjuster and the homeowner — wants to make the home whole again. But insurance settlements shouldn’t be based on a “best guess.” They should be rooted in facts. We are an independent laboratory who pioneered a better way to analyze and match the materials that make up a home.
We are your independent expert, making sure your claim is evaluated using science, not speculation. ITEL’s materials laboratory uses proprietary technology to test, identify, price and match a wide variety of materials for insured property claims.
There are so many building materials manufactured that it is nearly impossible to know all of their specifications – unless you do it every day, like we do.
Whether you’re sending a physical sample or using the ITEL Now app, ITEL conducts a thorough analysis of each submission and provides a comprehensive lab report based on the findings.
Mail your sample to our lab analysts in just three simple steps and receive a comprehensive lab report as soon as the next business day. Read More
Use our ITEL Now app to share a sample with our lab analysts and receive a comprehensive lab report within 30 minutes. Get started in just three simple steps. Read More
When you’re involved in a property damage claim, we know what you want:
That’s where ITEL comes in.
We’re a science-based company who helps in the property claim settlement process by providing:
claims to date
of experience
manufacturers
hours of training per analyst
Having an independent laboratory provide a repair analysis gives my customers an additional level of confidence that their insurance company is doing the right thing.
My policy holders want their home ‘back to normal’ and to move on as quickly as possible. I’m thankful that ITEL can give me a list of matching materials to help make the process faster for them.
Using a Combined Roofing Test to get results for a Roof Repair Analysis and an Asphalt Shingle Match in one process got me all of the information I needed and moving on to my next claim faster.