Temporary Housing
Full-service hotel and rental placement for policyholders in need. (Previously known as Housing Headquarters)
Temporary housing is one of the most impactful drivers of customer satisfaction in a property insurance claim. itel specializes in swiftly and compassionately placing homeowners in short or long term accommodations. Backed by a brand and team you trust, our temporary housing solutions leverage deep expertise and new technology to deliver exceptional experiences for homeowners and proven results for adjusters and carriers.
![Family in a bed](https://itelinc.com/wp-content/themes/itel/library/images/blank.gif)
Comprehensive Solutions
Hotel Placement
When your policyholder’s home has suffered significant damage, they’re in a state of shock and need shelter fast. itel steps in to provide immediate response and peace of mind.
- Urgent, 24/7 response
- Pre-negotiated rates
- Direct interaction with the homeowner
![Hotel](https://itelinc.com/wp-content/themes/itel/library/images/blank.gif)
Long-Term Stays
When a longer stay is necessary, we work with policyholders to find a living situation tailored to their needs. We lease all property types and accommodate special requests like ADA accessibility and pet friendliness to help homeowners feel comfortable.
- Fully managed paperwork, move-ins, rental payments, and more.
- Rental furniture
- Home maintenance
- 24/7/365 homeowner support
![Home](https://itelinc.com/wp-content/themes/itel/library/images/blank.gif)
Catastrophic Event Support
Our experienced CAT specialists are trained to provide support following wildfires, tornadoes, hurricanes and other large scale catastrophic events.
- Adjuster housing
- Staff housing
- Fast placement
![](https://itelinc.com/wp-content/themes/itel/library/images/blank.gif)
Trusted and Tested
itel’s solutions support nearly one million property claims annually. Our team knows what adjusters and policyholders need.
Exceptional Customer Service
Our experienced team is available 24/7/365 and works with the urgency homeowners deserve.
Comprehensive Support
RVs, pet-friendly accommodations, corporate apartments, and more. We’ve seen—and placed—it all.
Built for Adjusters
We enable hassle-free, streamlined workflows that drive adjuster productivity.
![81.7 NPS Score](https://itelinc.com/wp-content/themes/itel/library/images/blank.gif)
A policyholder’s experience with relocation assistance makes a tremendous impact on their overall satisfaction and their ultimate retention. Our leading Net Promoter Score demonstrates one thing: customers appreciate excellent service, and itel delivers it.
Learn More
Reach out today to learn more about our temporary housing solutions.