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Updated: April 28, 2020

Your use of any itel website or itel mobile applications (“apps”) signifies your agreement to itel Laboratories, Inc.’s (“itel”) Privacy Policy and certain Terms and Conditions regarding use.

itel respects your privacy and the privacy of any information you may choose to share with itel. itel is committed to protecting that information and will not use or share it with others without your permission. The following policy has been implemented by itel to protect your private information. In addition, when you use the itel website or products or services provided thereby, you will be subject to the following terms and conditions.

Please check back here from time to time as we may update this privacy policy on occasion. When we do, we will revise the “Updated” date at the top of the policy.

Providing Private Information to itel

Please check back here from time to time as we may update this privacy policy on occasion. When we do, we will revise the “Updated” date at the top of the policy.

In order to serve your needs and to provide improved products and services, itel may (from time to time) request personal and private information such as your name or company, address, contact information, payment information when you place orders, information relevant to your requests, survey information and/or other information. You may choose to provide this information at your option. Many areas of our site are accessible without providing any private information.

You may choose to set-up an account with itel to obtain additional information or to order products and/or services. If you set up such an account, certain private information will be needed such as your name or company, address, contact information and payment arrangements. An update option will be provided to alter or update any private information at your request. itel will maintain a history of orders and payments via your account for normal accounting and business purposes.

If you choose not to provide private information through itel’s website, alternate ordering and payment arrangements can be made by providing the necessary information via telephone, fax, mail, via a distributor or via another standard method of communication.

Usage of Private Information by itel

Any private information provided by you will only be used by itel to provide products, information, and services to you. This information will be used only for the internal operations of itel and its affiliated companies and/or business partners. In order to improve itel’s products and services and its website, itel may track usage of the website.


itel may use the “cookie” feature of your browser to assist in providing you directed products or services. Cookies identify a specific browser and certain usage history. itel may choose to use cookies to identify you and to recall previous requests from your browser in order to better serve you. You may choose to disable the cookie feature of your browser; however, cookies may be required for certain portions of the website to function correctly.

No Sharing of Private Information

itel will not sell, lease or trade your private information to third parties without your permission.

itel uses Apple Face Recognition Technology, when enabled by the user, for the sole purpose of logging securely into the itel Now App, on supported Apple devices. itel does not collect, use, disclose, share, or retain any Face Recognition data or information for use by any 3rd parties or for use by itel itself.

From time to time, itel may provide the option that certain portions of your private information could be provided to third parties which itel believes may provide additional quality products or services to you. You will be given the option to permit or deny permission for itel to share your private information with such third parties.

itel may choose to provide third parties with general statistics or information regarding its website, customers, use patterns and related information. Any such general information will not include identifiable private information.

Disclosure If Required by Law

Although itel will strive to reasonably maintain all private information as confidential, itel may be required to disclose private information if required by government regulation, if required to enforce a user agreement or if required by process of law.


itel is committed to maintaining the privacy of your information and will treat the privacy of your information with the same or greater security protections as itel provides for its own private information.

itel Laboratories, Inc.
6676 Corporate Center Parkway
Suite 107
Jacksonville, FL 32216
Contact itel online