About itel
The source for certainty in the property insurance industry.
We Bring Certainty to the Property Claims Process
Where there’s doubt, there’s friction, particularly in the property claim process. At itel, we build solutions that take away that friction. Claims are settled more quickly; insurers, adjusters and third-party suppliers can achieve more with greater accuracy; and homeowners have a better, stress-free experience.
It’s a better way—a fairer way—to estimate property claims.
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Years in Business
Founded in 1993, itel has grown from a small laboratory analyzing carpet samples into a diversified leader in claims optimization data and solutions.
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Data and Integration Partners
As the industry’s trusted intermediary, we work with technology platforms, contractor networks, and data suppliers to help drive the industry forward.
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Million Claims Supported
Our combined pricing and analysis solutions support more than one million new claims each year.
10Data Powered
Data is at the heart of our industry-leading solutions.
| 20,000+ building products
| 6.7M+ data points
Our building materials database is the most extensive in the industry, continuously updated with ever-changing product specifications, current pricing, and retail availability for every type and style of flooring, vinyl siding, and asphalt roofing shingle sold in the United States and Canada.
Robust Data Sources
itel works with contractors, mills, manufacturers, distributors, and retailers to source material data on over twenty thousand products.
Proprietary Processes
Our expert team processes thousands of material samples daily, further augmenting our data to support analysis.
Cutting-Edge Technology
New innovations in machine learning, AI, and optical image recognition are further improving our data quality and extensibility.
People Driven
Technology is only as good as the people who power it. The itel team—more than 200 strong—is spread across the country and brings decades of functional and industry expertise.
Customer focused
itel works with stakeholders across the claims cycle to enhance decision making and drive frictionless and fair claims.
Insurance Carriers
Increase indemnity accuracy and settle claims quickly and fairly by applying data-driven technology to the estimation process.
Adjusters
Get accurate, localized pricing for flooring, asphalt shingles and vinyl siding, and replace vs. repair analysis support for roofing and cabinets.
Third-party Service Providers
Let our experts match materials and estimate pricing quickly, so you can focus on taking care of the job at hand.
Cabinet and Furniture Repair Firms
Grow your business by joining our nationwide network of restoration professionals.
Industry & Integration Partners
By integrating our solutions, we help you provide our mutual customers with a more seamless claims process experience.
Homeowners
Get peace of mind knowing your claims estimates are accurate and that you’ll have a place to call home until your real home is made whole again.
Our Purpose
Helping People Recover From Challenging Times
There are few things more personal than a home.
In the lifetime of a home, damage is almost a certainty. When that happens, everyone—the insurer, the adjuster and the homeowner—wants to make the home whole again. But settlements shouldn’t be based on best guess, and the claims process shouldn’t add even more stress to the homeowner.
With itel, claims are settled accurately, fairly, and with less friction.