Contact Us

Mailing Address

6676 Corporate Center Parkway Suite 107, Jacksonville, FL 32216

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How can we help?

Use the form below to contact us with any questions or comments. A Customer Experience representative will respond by the next business day after receiving your request and, in most cases, will respond within two business hours. Please follow your company's policy for transmitting personal and claim information.

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Hours of Operation

Customer Experience Team

Monday to Friday
8:00 AM - 9:00 PM (EST)

ITEL Now Submission Hours

30 Minutes Turnaround
8:30 AM - 7:30 PM (EST)

Same-Day Turnaround
8:00 AM - 6:00 PM (EST)

ITEL Now submissions received outside of business hours or on major holidays will be completed the morning of the next business day.