In the wake of Hurricane Andrew, a category 5 hurricane that devasted much of South Florida, founder Mark Mullins realized that loss claims estimates weren’t always accurate and didn’t necessarily result in a fair settlement value for both the homeowner and the insurance company.
ITEL - Independent Testing Evaluation Laboratory was founded to provide unbiased benchmark pricing and matching services utilizing our lab.
ITEL launched a mobile app which allows users to submit tests and receive results while still at the claim site. Renamed ITEL Now in 2017, the ITEL mobile app has become one of the most widely used apps in the industry.
ITEL has processed more than six million tests for the claims industry since 1993.