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Homeowner Support

In the midst of uncertainty, itel is here to help. This page includes access to resources most often requested by homeowners like you.

Cabinet and Furniture Restoration

itel’s Wood Restoration network repairs damaged cabinets and wood furniture to bring you peace of mind.

Temporary Housing Support

Your insurance carrier may contract with itel’s Housing Solutions to help you find hotels, rental homes, or other accommodations if your home has suddenly become uninhabitable.

Flooring Sample Submission

Send in a sample of flooring to our operations center and we will analyze it to determine an accurate replacement value.

Shingle Match Submission

Our analysts will examine an asphalt shingle, tile, or other roofing sample and provide the best available match to the original product.

Siding Match Submission

Mail a sample of siding to our operations center to find the best available match to the original product. We take into account both the original color and any fading over time in our final report.

Contact Information

itel Laboratories Inc.
6676 Corporate Center Parkway
Suite 107
Jacksonville, FL 32216

800-890-ITEL (4835)
customerexperience@itelinc.com

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Additional Support

Need technical support, training or have a question? Everything you need is only a click away.

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Training

Weekly live training and on-demand courses

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Searchable how-to articles, step by step guides, and videos.

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