Lab Analysis

Settlements shouldn’t be based on best guess, they should be rooted in facts. There is a science to fair settlement and ITEL's laboratory is designed just for this purpose.

Our Lab

The ITEL laboratory is unlike any other. We use standardized processes developed by ITEL and proprietary software.

We’re completely independent from:

  • Insurance Carriers
  • Vendors
  • Manufacturers

ITEL uses the industry’s most advanced technology and you can be sure that you’ll receive an unbiased analysis with the accuracy that comes from adherence to the best methods and scientific standards.

Our Lab Analysts

Every submission is processed by an experienced ITEL analyst who has completed more than 3,000 hours of intensive training to become ITEL certified in their area of expertise. Many of our lab analysts have worked for ITEL more than 10 years and their years of experience are applied to every claim submission.

Analysts Review:

  • Chemical Compositions
  • Wood Species
  • Color (Original / Weathered)
  • Dimensions, Including Thickness
  • Fiber Type
  • Other Features

Our Database

Sample analysis results are compared to our comprehensive databases for accurate product matching and pricing results.

  • We compare samples to the industry’s most complete flooring database and sample library.
  • We are the only company that receives data directly from all of the top US carpet mills.
  • We continuously update and add to our database with the information that comes directly from the mills and manufacturers.
  • We have long-standing partnerships with the country’s leading:

    1. - Flooring mills and manufacturers
    2. - Siding manufacturers
    3. - Roofing manufacturers
    4. - Distributors
    5. - Flooring replacement programs