An insurance adjuster is observing a damaged roof as part of a recently filed claim. Damage is evident, but much of the roof is still intact. In this scenario, how would the adjuster decide whether the damaged section of the roof can be repaired or requires a complete replacement?
In many of these cases, decision makers in the property claims industry will benefit from gathering as much objective, data-based information as possible, which will ultimately drive better decisions, improved efficiency and more trust between insurers and policyholders.